![]() ![]() Never again!įor 3 days at the Ak-Chin casino I had a complimentary poolside room. Better luck driving to the nearest hotel in town if they have one. Enjoy your stay at Ak-Chin, your 3 star hotel. After all said and done, an $800 night turned into an eventful nightmare and an experience that was to be never forgotten. Deposit for the room was supposed to be $50, when checking out we were charged $75, constant lies! Paid for a Daybed, charged $20 for an hour of use. Made reservations at The Chophouse Block on multiple occasions, waited 2 hours upon arrival and was told by staff we didn’t have reservations and no seats were available! $200 for a table of two, food was OK but not very impressive. ![]() When we asked them to make our stay better and accommodate us for being woken up in the middle of the night we were offered a $15 play card at the hotel! Why would someone want a $15 play card when they are checking out? Bell boys beg for tips and carry on about tips being there only way to make money & asked us to “TREAT HIM GOOD”. Alarms going off at 1:30AM and didn’t stop until 2:00AM, guests sitting in lobby with young children at this time during FALSE alarms going off, harassing security. where do I begin? Worst experience ever!!!!! Customer Service is terrible, rude, and does not accommodate guests. ![]()
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